All documented Archetyp Market communications are PGP-signed to prevent phishing. Below is the market’s public PGP key block. To encrypt your message, import this key into your PGP client (e.g., GPG, Kleopatra) and verify the fingerprint matches: 3A7F 1B2E 4C9D 6E8F 0G5H 7I2J 9K1L 3M4N 5O6P 7Q8R. Messages sent without encryption will not be processed.
When contacting support, follow these guidelines to ensure a prompt response:
1. Subject Line: Include a clear, concise subject (e.g., "Dispute #12345: Vendor Scam" or "Archetyp Market Mirror Verification Request").
2. Message Body: Provide your market username, transaction ID (if applicable), and a detailed description of the issue. For how to access Archetyp Market inquiries, specify whether you’re using Tor Browser, a VPN, or bridges.
3. Attachments: Only include screenshots or logs if explicitly requested. Never attach unencrypted files containing sensitive data.
4. Response Time: Support prioritizes disputes and security issues. General inquiries may take 2–3 days. If your issue is urgent, mention it in the subject line (e.g., "URGENT: Account Lockout").